What is one significant impact of face-to-face advice on insurance?

Prepare for the CII Certificate in Insurance - Financial Protection (R05) Exam. Use engaging flashcards and multiple-choice questions with detailed explanations and hints. Ace your exam now!

The significant impact of face-to-face advice on insurance is that it increases customer trust. When clients receive personalized, face-to-face consultations, they have the opportunity to ask questions, clarify doubts, and build rapport with their advisors. This direct interaction fosters a sense of reliability and confidence in the information being provided. Furthermore, clients often feel more supported and valued, which can lead to a stronger commitment to purchasing products. Enhanced trust can result in informed decision-making, as clients are more likely to feel secure in the advice given, thus leading to increased sales due to the assurance of a tailored service fitting their needs.

While increased sales can be a result of improved trust, the primary impact is the foundation of that trust established through direct interaction. Other options might focus on different benefits associated with face-to-face interactions, but the core positive effect reflects in the trust clients develop with advisers.

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